Privacy Policy

BIOMEDICAL PRODUCTS RESOURCES LTD respects the privacy of customers, business clients, website users, and service contacts. This Privacy Policy explains how information may be collected, used, stored, disclosed, and protected when users interact with the company through its website, orders, and services.

  1. Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing, delivery, and service address

  • Company or institutional details

  • Order records and service request details

  • Payment-related information processed through secure third-party providers

  • Communications, support records, and complaint files

  • Device information, IP address, cookies, browser data, and website analytics

2. How We Use Information

We may use information to:

  • Process orders, payments, and deliveries

  • Deliver biomedical and related goods and services

  • Manage procurement, logistics, support, complaints, and service requests

  • Communicate regarding orders, product information, service updates, and support responses

  • Prevent fraud and maintain operational and website security

  • Improve service quality and website functionality

  • Comply with legal, tax, regulatory, audit, and recordkeeping obligations

3. Legal Basis

Where applicable law requires a lawful basis, BIOMEDICAL PRODUCTS RESOURCES LTD may process data based on contract performance, legitimate business interests, legal compliance, fraud prevention, dispute handling, and consent where consent is specifically required.

4. Sharing of Information

BIOMEDICAL PRODUCTS RESOURCES LTD does not sell personal data. Information may be shared where reasonably necessary with:

  • Payment processors

  • Delivery, courier, and logistics partners

  • Vendors, suppliers, and subcontractors

  • Technology, hosting, and analytics providers

  • Professional advisers

  • Auditors, regulators, or law enforcement where legally required

  1. Data Retention

Information is retained only for as long as reasonably necessary for product fulfillment, legal compliance, accounting, support, dispute management, fraud prevention, and legitimate business records.

5. Cookies and Analytics

The website may use cookies and related technologies to support website functionality, user preferences, analytics, and performance monitoring. Users may manage cookies through browser settings.

6. Security

BIOMEDICAL PRODUCTS RESOURCES LTD uses reasonable administrative, technical, and organizational measures to protect personal information. However, no internet-based system or transmission method can be guaranteed to be fully secure.

7. User Rights

Subject to applicable law, users may have rights to request access to, correction of, deletion of, or restriction of certain uses of their personal data, or to object to certain processing, or withdraw consent where consent applies.

8. Third-Party Services

The website may link to or rely on third-party services such as payment gateways, logistics tools, maps, or external service platforms. BIOMEDICAL PRODUCTS RESOURCES LTD is not responsible for the independent privacy practices of such external services.

9. Policy Updates

This Privacy Policy may be updated from time to time. The revised version becomes effective when posted on the website.